Privacy Policy
Last updated: October 12, 2025
Introduction
Welcome to Utilioo. We are committed to protecting your privacy and being transparent about our data practices.
The most important thing to know: Utilioo processes all PDF files entirely in your browser. Your files never leave your device, never touch our servers, and we literally cannot see them even if we wanted to.
Don't just trust us—verify it yourself! Our Privacy Verification Guide shows you exactly how to prove that your files never leave your browser.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Information We DO NOT Collect
- Your PDF files - All processing happens in your browser
- File contents - We never see what's in your documents
- Personal data from PDFs - Your documents stay private
- Passwords or credentials - Everything is client-side
Information We DO Collect
- Usage data (localStorage) - We track merge count to enforce free tier limits (10 merges/month). This data is stored locally in your browser only.
- Basic analytics (optional) - If enabled, we may collect anonymized page views, button clicks, and general usage patterns to improve the service.
- Payment information - If you upgrade to Pro, your payment details are processed by Stripe (not stored by us).
- Email address - Only if you create an account (optional, for Pro users).
How We Process PDFs
Our PDF processing architecture is designed with privacy as the #1 priority:
- Client-Side Processing - All PDF merging happens in your browser using JavaScript and WebAssembly
- No File Uploads - Your files never leave your device, never travel over the internet to our servers
- Temporary Memory Only - Files exist in browser memory only during processing, then are immediately discarded
- No Server Storage - We don't have your files, we can't access them, we can't see them
Bottom line: Your files are as private as if you were using offline desktop software.
Third-Party Services
We use the following third-party services:
- Vercel (Hosting) - Our website is hosted on Vercel. They may collect basic server logs (IP address, browser type) for infrastructure purposes.Vercel Privacy Policy
- Stripe (Payments) - If you upgrade to Pro, payment processing is handled by Stripe. We never see or store your credit card details.Stripe Privacy Policy
- Google Analytics (Optional) - If you consent, we use anonymized analytics to understand how people use Utilioo.Google Privacy Policy
Data Retention
- PDF files - Never stored, processed in browser memory only, discarded immediately
- Usage data (localStorage) - Stored in your browser indefinitely, resets monthly, you can clear anytime
- Account data - If you create a Pro account, we retain your email and subscription status until you delete your account
- Payment records - Kept for 7 years for tax/legal compliance (required by law)
Your Rights (GDPR/CCPA)
Depending on your location, you may have the following rights:
- Right to Access - Request what data we have about you (spoiler: very little!)
- Right to Deletion - Request deletion of your account and data
- Right to Rectification - Correct any inaccurate data
- Right to Data Portability - Export your data in a machine-readable format
- Right to Object - Opt-out of analytics or marketing (if any)
To exercise these rights, contact us at write@digiwares.xyz
Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: write@digiwares.xyz
- General inquiries: write@digiwares.xyz
This policy is effective as of October 12, 2025. We may update it from time to time. We'll notify you of any material changes by updating the "Last updated" date at the top of this page.